To edit this page, log in to your control panel and go to Storefront > Web Pages. Click Edit next to the Shipping & Returns page and you can change this text. A sample returns policy is shown below which you can edit as needed.
Returns Policy
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within 5 working days of giving your package to the return shipper, however, in many cases you will receive a refund more quickly.
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
Shipping
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We offer free shipping with Royal Mail 2nd class service which deliver usually within 2-5 working days. If you need a faster delivery you have the option to choose a preffered delivery service at an extra cost before you place the order.
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All orders place before 2pm on working days will be dispatched on the same day and the orders placing after 2pm on Fridays will be shipped on the next Monday.
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* Royal Mail 2nd Class Service (Standard Shipping) - (2-5) Working Days - Tracking Unavailable - Free
* Royal Mail 1st Class Service - (1-3) Working Days - Tracking Unavailable
* Royal Mail 1st Class Signed For Service - (1-3) Working Days - Tracking Available
* Royal Mail Special Next Working Day Service - by 1pm on next Working Day - Tracking Available
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